Contact information
We welcome inquiries about products, orders, delivery, returns, membership services, and B2B partnerships.
Store name
PET-Magic
Operator
ZHENG MENGZE
How to contact us
Please use our contact form.
Email address
Expected response time
Usually within 2–3 business days. Some inquiries may require additional time to investigate.
Business address and phone number
We will disclose this information without delay upon request under Japan’s Act on Specified Commercial Transactions. Please write “Request for disclosure of business address and phone number” in the contact form.